|
Customer
Feedback from our Quality Control Response Cards |
| Nearly all orders we send out include a quality
control postcard which allows the customer to give us valuable
feedback on the parts, tools, and service information we
provide. We would like to share some responses with you.
For those who would like to come in and see these responses
for themselves, we have all these on response cards on file for
your perusal. Every single response card we have received
up to the date shown has been included. |
|
Questions Asked and cumulative results
by percentage as of March 10, 2006. |
|
QUESTION |
YES |
NO |
| Did the parts meet your expectations for fit & quality? |
100% |
0% |
| If the kit came with tool(s) did they perform as expected? |
96.25% |
3.75% |
| Were the instructions clear & easy to understand? |
98.1% |
1.9% |
| Was the video (if supplied) helpful? |
97.8% |
2.2% |
| We source over 95% of our products in the U.S.A. Did this
fact positively influence your decision to purchase this kit? |
77.2% |
22.8% |
|
Rest of page still under construction |
