
| Subject to the terms of our Limited Warranty, alleged defective merchandise that has been used or installed may be returned for inspection and warranty determination with these conditions: A.) No returns without a copy of original invoice. B.) Only parts or tools actually determined to be defective will be warranted. Other components purchased at same time but not defective will not be considered for warranty claims. C.) Request for warranty determination must be made during warranty term specified under our Limited Warranty for the product(s) in question. D.) Authorization must be obtained prior to returning any merchandise. A Return Goods Invoice (RGI) number will be given to you upon approval by calling 406-446-2427, Monday through Friday, 1p.m.-5p.m. MST. The RGI number must appear clearly on the outside of the package you are returning. All item(s) must be postmarked for return within 7 calendar days after RGI is issued to customer or item(s) will cease to be eligible for credit or refund and will be refused upon receipt. Please write the RGI number clearly on the outside of the package of the item(s) to be returned and return insured to: Returns: Quad 4x4 23 Turner Rd. Roberts, MT 59070 E.) Alleged defective Merchandise being returned must come back freight prepaid, insured, with proper protection for the parts, and with a copy of the original invoice enclosed. *Please note: If these procedures are not followed, NO credit, NO refund, NO exchange will be allowed. |
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